Privacy Policy

Effective Date:  01/01/2025

At Starline Support Services (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, use our services, or engage with us in other ways.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: This includes your name, email address, phone number, company name, and any other information you provide when you contact us or fill out forms on our website.
• Service-related Information: Details about the services you request, use, or inquire about, including facility management, property management, payroll management, industrial scrap trading, and Vastu Science consultancy.
• Technical Data: Information such as IP address, browser type, operating system, device information, and usage data from your visits to our website or interactions with our digital platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process and manage your requests for our services (facility management, property management, payroll management, etc.).
• To Communicate with You: To send you updates, newsletters, promotional materials, and other relevant information about our services.
• To Improve Our Services: To understand how our website and services are being used, enabling us to enhance the user experience and improve our offerings.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, firewalls, and secure servers. However, please be aware that no data transmission over the internet can be 100% secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in providing our services, such as:

• IT service providers
• Payment processors (if applicable)
• Marketing and communications partners
• Legal or regulatory authorities when required by law

All third-party partners are required to maintain the confidentiality and security of your data in accordance with applicable laws.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. These technologies help us analyze trends, track users’ movements on the site, and gather demographic information. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we update or correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in any email or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed for these purposes, we will delete it or anonymize it.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Starline Support Services

Email: slsservice25@gmail.com
Phone: +91 7314085409
Address: 401 DBS Heights, 17 Ariha Enclave, Scheme No. 103, Indore (MP)-452012